When you edit an offering in Fluum, you have the option to decide whether changes should apply to current bookingsor not. This gives you full control: you can update future clients without affecting existing ones, or push updates across the board to keep everything aligned.
What You Can Modify
From the Offerings tab, you can edit:
- Title – the name of your service or package.
- Description – the content clients see when booking.
- Notes – additional instructions or reminders.
- Times – availability linked to the offering.
- Automations – rules like “first-time only” restrictions.
How It Works
- Open the Offerings tab.
- Select the service or package you want to modify.
- Make your edits (title, description, notes, times, automations).
- When saving, choose whether to:
- Trigger update for current bookings → all clients with existing bookings are updated and notified.
- Do not trigger → edits apply only to new bookings going forward.
Example Scenarios
- You correct a typo in the description → choose not to trigger updates so existing clients aren’t disturbed.
- You change the location or time of a service → choose to trigger updates so current clients receive the correct details.
- You switch on an automation (e.g., “first-time only”) → you may prefer to apply only to future bookings.
Best Practices
- Think impact first: If the change affects logistics (time, location, rules), it’s best to trigger updates.
- Keep clients informed: Trigger updates when details change in a way that impacts the client’s experience.
- Avoid noise: Skip triggering for minor text or copy edits.
FAQs
Q: Do I have to trigger updates every time I edit an offering?
No. You decide per edit whether to push updates to current bookings.
Q: What happens if I don’t trigger an update?
Existing bookings remain unchanged. Only new bookings reflect your edits.
Q: Will clients get notified if I trigger an update?
Yes. Clients with active bookings linked to that offering will receive an updated booking confirmation.
Q: Can I undo an update after triggering it?
No. Once updates are triggered, the changes apply to all current bookings. You would need to edit again if something was incorrect.
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