When you create services, classes, events, or digital products on Fluum, you have full control over who can see them and how they can be booked. Whether you want to hide a listing completely, keep it accessible only for direct links, or show it publicly on your Storefront, Fluum gives you simple, flexible visibility settings.…

We’ve added an extra layer of clarity and connection for your bookings. From now on, customers will be asked to enter their phone number at checkout — ensuring smoother coordination for reschedules, reminders, or last-minute updates. How It Works Why It Helps Tip: Add this for 1:1 sessions, in-person appointments, or any service that may need quick…

Your Storefront is your public profile — it’s where people book your services, buy digital products, and learn about you. With the new Edit from Preview mode, you can now edit every part of your Storefront in real time, directly from the same page where your clients see it. No more switching between settings and previews — what you see…

We’ve updated our email system to make communication smoother between providers and their customers. From now on, all transactional emails (like booking confirmations, reminders, aftercare messages, etc.) will send customer replies directly to the provider’s email, instead of Fluum. Why This Change Previously, when customers replied to automated emails, their messages were sent to Fluum’s system inbox. This…

Fluum now allows you to create hybrid packages, powerful offerings that combine both digital content (like videos, guides, or PDFs) and bookable services (like sessions, classes, or workshops). This feature helps you deliver a complete experience to your clients: blending education, practice, and personal interaction in a single offer. What This Feature Does The Packages with Content + Services feature lets you bundle different types…

Sometimes a client might miss an important email – a booking confirmation, follow-up, or review request email. With the new “Resend Email” feature, you can now easily resend any email to your client directly from the CRM. What This Feature Does The Resend Email option lets you re-deliver an existing email that was already sent to your client. You can…

The “Max Allowed” rule in the Add-Ons section lets you set the maximum number of times a customer can purchase a specific add-on per booking. It gives you more control over how your services, classes, or event extras are booked – ensuring smoother logistics and a better customer experience. What the “Max Allowed” Rule Does The Max Allowed rule defines how many units…

The First-Time Customer Listing Automation lets you create a special offering that is only available to new customers. When this automation is turned on: This helps you run introductory offers, trial sessions, or welcome content exclusively for first-timers without giving discounts or free sessions to returning clients. Why Use It? How It Works Example Use Cases Best Practices FAQs Q: What happens…

As a freelancer or solo business owner, things don’t always go to plan. Sometimes you need to update an event, class, or 1:1 session after customers have already booked. Fluum makes this easy by giving you a live update system to notify all booked clients instantly and keep everyone in the loop. Why Freelancers Use Live Updates…